Q-See QC304 Guia do Utilizador

1REMOTEMONITORINGSETUP GUIDEAndroidApple Macintosh ComputeriOSSetup Guide for Remote Internet and Smartphone Monitoring, MyQ-See DDNS, and Email Noti

18 19PICTURE 1-23PICTURE 1-241.7 RESOLVING CONNECTION ISSUESThere are several hardware-related situations which can prevent the NVR’s port from being

2120SETTING UP DMZ IN ROUTER 2STEP 1. Login into Router 1 by putting the IP of Router 1 into the Internet Explorer browser, as in the example shown in

22 23PICTURE 2-3PICTURE 2-4BLOCK/ALLOW LISTYou can also improve security by controlling remote access to your DVR using the IP Filter. If you Enable T

24 25FTPFile Transfer Protocol (FTP) allows you to securely share, manage, and distribute files over the internet. You will need to already have a serv

26 27REMOTE MONITORINGCHAPTER 3PICTURE 3-1Remote monitoring is the ability of the user to monitor and control their system from another location. Thi

28 29STEP 12. Pull down the “Reset to:” menu button and select LowPICTURE 3-6STEP 13. Click the Reset buttonSTEP 14. Click “Yes” when asked, “Are you

30 31PICTURE 3-24Within the Explorer window, the display has several sections, each with their own function.123645Item # Area Function1 Operations Sep

32 33PTZ ControlsYou must have already connected and set up one or more PTZ cameras as described in Chapter 6 PTZ Cameras in the User Manual before be

34 35PICTURE 3-29PICTURE 3-30Real-Time MonitorLive monitoring and recorded video playback takes place in the Real-Time Monitor section of the window.

36 37PICTURE 3-33PLAYBACKClicking on the Playback tab at the top of the monitoring window will open the Search and Playback window. This operates alon

2 3© 2011-14 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardw

38 39PICTURE 3-38SETUPThis window allows you to make changes to the setting on both the DVR and the computer you’re using to monitor it.ALARMClicking

40 41PICTURE 3-43PICTURE 3-42Schedule - This is exactly the same as the Schedule menu, allowing you to set up the recording mode for each camera for s

42 43PICTURE 3-46The next two tabs cover signal loss and alarms triggered by external sensors connected to the recorder. These tabs operate in the sam

44 45PICTURE 3-50PICTURE 3-51PICTURE 3-52Network - This series of menus allows you to adjust your network settings in the same way that you would usin

46 47AdvanceThis contains all of the additional settings that govern your recorder’s internal operations including, hard drive management, recording s

48 49TROUBLESHOOTING: USER ACCOUNT CONTROL FOR WINDOWSSome users of computers using Windows Vista or Windows 7 & Windows 8 operating systems may r

50 513.3 PRO SURVEILLANCE SOFTWARE (PSS)In addition to using the web-based Web Service method to monitor and control your system, Q-See also offers, t

52 53ADDING A SYSTEM TO PSSAs was written earlier, when opening Smart PSS for the first time, the Device Management page will be opened to the Add Devi

54 55Clicking on one will reveal three tools under the Operations heading at the far right. PICTURE 3-69Once you have finished adding systems to your S

56 57PREVIEWViewing live video from your connected devices takes place in the Preview window.PICTURE 3-721 Icon Tab Switch between windows by clicking

4 53.3 Pro Surveillance Software (PSS) 49System Requirements 49Installing Smart PSS on a PC 49Installing Smart PSS on a Macintosh 50Log In 50Addi

58 59Adjust - This will open a new window with four sliders which allow you to adjust the Brightness, Contrast, Color Saturation and Hue of that chann

60 61ALARMSThis section will cover all of the areas of Smart PSS that deal with alarms as they are interrelated. These alarms are in addition to those

62 63GENERALWhile most of the controls in Smart PSS are for operating your system remotely, the General Setting window is for controlling the program

64 65AccountJust as you can authorize others to use your system, you can also create user accounts for others to use Smart PSS to observe and control

66 67E-MAPWhen systems and cameras are connected from multiple locations, it can sometimes be difficult to keep track of where an event is occuring. Us

68 69Q-See QC ViewUtilitiesReleased Apr 28, 2012Q-See QC View HDUtilitiesReleased May 2, 2012INSTALLINSTALLMOBILE SURVEILLANCEIn addition to remotely

70 71PICTURE 4-4STEP 5. You will need to enter certain details in order to access your DVR. You will most likely want to set up two methods to connect

72 73Playback: You can access video files recorded on your DVR.Click on a channel to open the Device Manager to select which camera’s record to view. Y

74 75NOTE! If you like this application, please leave positive feedback in the App Store.Favorites: You may configure one or more groups of channels th

76 77PICTURE 4-13PICTURE 4-14STEP 3. Click on Add to begin the process of configuring QC View to access your DVR.STEP 4. You will need to enter certain

6 7NOTE! The minimum speed on the internet connection is 1Mbps download and 1Mbps upload for 4 and 8 channels, and 2Mbps download and upload for 16 c

78Play Back: You can access video files recorded on your DVR.Click on a channel to open the Device Manager to select which camera’s record to view. You

8 9PICTURE 1-3PICTURE 1-4STEP 3. Click on the Network icon in the Settings Menu.STEP 4. Ensure that the box labeled “DHCP” is filled. If it is not,

10 11OPTION 2: OPENING PORTS USING DMZAccessing your router’s DMZ controls:The exact location of DMZ within the router’s settings vary by manufacturer

12 13CONFIRMING THAT PORTS ARE OPENEDTo confirm that your ports have been forwarded successfully, go to www.canyouseeme.org using a computer connected

14 151.4 PPPOEIf you are going to attach the DVR directly to a DSL or cable modem instead of to a router then select the PPPOE option in the Network o

16 171.6 DYNAMIC DOMAIN NAME SERVICE (DDNS)This is an optional step which allows you to take advantage of Dynamic Domain Name Service, or DDNS. Not to